Railway Helpline Number: Your Ultimate Guide to Immediate Assistance

Need help during your train journey? Discover the most vital railway helpline numbers, timely information, and immediate support services, all at your fingertips!

Aug 3, 2023 - 18:29
Railway Helpline Number: Your Ultimate Guide to Immediate Assistance
Pakistan Train on Railway Station in a Village

All-inclusive Guide: Getting Assistance in Pakistan - Contacts for JazzCash, Easypaisa, UBL, and Pakistan Railways

Navigating your way through various services in Pakistan can be challenging, but armed with the correct contact information, your path becomes clear. Below, you'll find invaluable contact numbers and emails for JazzCash, Easypaisa, UBL, and Pakistan Railways.

Customer Service Contacts for Common Pakistan Services

JazzCash Customer Service: Dial 042-111-124-444 or 4444 from your Jazz number.

Easypaisa Customer Care: Contact 0345-1113737 or 3737 from your Telenor.

UBL Complaint Line: Connect with them at 021-111-825-777.

Pakistan Railways Inquiry: Get assistance at 042-99070011.

Lahore Railway Inquiry – Your Gateway to Rail Services

For detailed rail inquiries in Lahore, the Pakistan Railways website or can be your hub of information. But here's a quicker route:

General Railway Inquiry: Dial 117.

Cantt. Railway Reservation: Contact 042 – 35141088.

City Railway Reservation: Dial 042-99070011.

Reach out to Gujranwala Railway Station

Gujranwala Railway Station can be contacted at (055) 6608769 for assistance regarding buses and trains.

Key Contacts at Pakistan Railways

For more specialized queries, Pakistan Railways provide a range of specific contact points:

Chief Marketing Manager: Contact 042-99201665 or email at cmm@pakrail.gov.pk.

Chief Commercial & Facilitation Manager: Dial 042-99201883 or email at ccfm@pakrail.gov.pk.

Chief Operations Manager: Connect on 042-99201741 or via email at cops@pakrail.gov.pk.

Pakistan Railway Police and Other Helplines

In times of emergency or need, the following helplines are at your disposal:

Railway Inquiry: Dial 117.

PIA Inquiry: Reach out to 114.

Railway Police Helpline: Connect by dialing the city code followed by 1333.

Technology Related Inquiries

For IT-related queries, contact the Director of Information Technology at 042-99201639 or via email at dirit@pakrail.gov.pk.

Connecting with Pakistan Railways - Online and Offline

For general inquiries, drop an email at info@pakrail.gov.pk or call at 042-99201665. You can also visit the Pakistan Railways Headquarters Office Lahore situated at Gate No 2 Empress Road, Near Haji Camp, Qila Gujjar Singh, Lahore, Punjab 54000. The location can be found on Google Maps for "Pakistan Railway Headquarters."

Refund and Cancellation of E-Tickets with Pakistan Railways

If you need to cancel or modify an e-ticket booked through the Pakistan Railways platform, contact their helpline at 117. Be ready with your ticket number, passenger details, and cancellation/change reasons. Terms and conditions for e-ticket refunds can vary, so checking these before making any changes is always wise.

Pakistan Railway Cargo Service

For inquiries about cargo booking, services, and fare details, contact the Pakistan Railway cargo contact number on their website.