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Twig

Twig's Sera is an AI front desk agent that answers, qualifies and books inbound calls, chats and emails for businesses.

PricingPaid
Free planNo
UrduLimited / no

Best for: Service businesses with busy front desks

Visit Twig

Sera, from Twig, acts as a virtual receptionist. It responds to enquiries across phone, web chat, email, SMS and WhatsApp, qualifies leads and books appointments within seconds.

The company says it resolves about 70% of questions without a person and can go live in around 30 minutes, with more than 30 integrations and SOC 2 Type II certification. Although listed as paid, there is a free starting plan with no credit card needed.

Key features

  • Phone, chat, email, SMS, WhatsApp
  • Appointment booking
  • Lead qualification
  • SOC 2 Type II

Prices and features change often; check the official website for the latest plans. Last updated September 24, 2026.

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