Stylo lives inside Zendesk and works alongside support agents on every ticket. It reads the customer's message, figures out the underlying problem, looks for the answer and writes a suggested response that the agent can paste in.
Beyond the core assistant, the Stylo suite includes sentiment scoring, a voice AI product and a note-taking tool. It is a paid add-on installed from Zendesk, so it suits support teams already on that platform who want to cut the time spent writing replies.
