Phonely builds AI agents that answer calls for businesses, book appointments and handle support at any hour. Agents can also work across chat and SMS, and the platform scales from a single conversation to very high call volumes.
Tools include an agent builder, call history, A/B testing and analytics. The company has its own model, Alma, tuned for fast replies on phone calls, and states compliance with standards such as SOC 2, GDPR and HIPAA.
