Monobot lets businesses create virtual assistants that talk to customers by voice, chat or text. They can take care of scheduling, reservations, appointment booking and product questions at any time of day.
The platform includes real-time analytics and integrations, plus newer features like live supervision and bots that help build themselves. It also targets call centres and BPO operations, aiming to automate a large share of routine calls. The interface is available in several languages, and demos can be booked.
