CoSupport AI studies your knowledge base and previous tickets, then starts working through your support queue. Simple, repeated questions are answered end to end, while anything that needs a person gets a prepared draft reply for an agent to review.
It can sit inside your existing helpdesk or run as a separate widget, and covers chat, email and voice in over 40 languages. The company offers a free pilot and a refund if ticket resolution targets are not met within 60 days.
