What each tool does
Fireflies takes notes during meetings, tracks tasks and automates workflows that connect meetings with email, chat, your CRM and other apps. It builds a searchable knowledge base of what your team discussed over time. A free plan is available.
Fathom is an AI notetaker for Zoom, Google Meet and Microsoft Teams. It records and transcribes calls and gives you an AI summary as soon as the call ends. It can capture notes without a visible bot joining. For teams, it can update CRM records and monitor key topics across calls. It is free for individuals.
Key differences
- Scope: Fireflies covers meetings plus tasks and workflows; Fathom focuses on recording and summarising calls.
- Bot presence: Fathom offers bot-free note capture, which some users prefer on client calls.
- Automation: Fireflies emphasises broader workflow automation across email and chat; Fathom's team features centre on CRM updates.
- Audience: Fireflies suits sales, support and remote teams; Fathom suits sales teams, managers and remote professionals.
- Pricing: Both are freemium, and Fathom is free for individuals. Check the pricing pages for team plans.
Which should you choose?
Choose Fireflies if you want your meeting notes to trigger follow-ups, task tracking and updates across the tools your team uses.
Choose Fathom if you are a freelancer or individual who wants quick, reliable summaries of client calls without paying. Pakistani freelancers on Zoom or Meet with overseas clients can start right away.
Can you use both?
They overlap heavily, since both record and summarise calls. Running two notetakers on the same meeting is unnecessary, so it is better to choose one based on whether you need automation or simple free summaries.