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Cresta

Contact center platform combining AI agents and human agent assistance to automate, support and analyse customer conversations.

PricingPaid
Free planNo
UrduLimited / no

Best for: Large customer service and contact center teams

Visit Cresta

Cresta provides AI agents for customer conversations, alongside tools that help human agents during live calls and chats. Its platform covers three areas: automating conversations, supporting agents in real time, and analysing interactions for insights.

It is aimed at large brands looking to cut costs, grow revenue and improve customer loyalty, and the site shares case studies from travel and other industries. Demos can be booked.

Key features

  • AI agents for conversations
  • Live agent assistance
  • Conversation analytics
  • Unified human and AI platform

Prices and features change often; check the official website for the latest plans. Last updated September 24, 2026.

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