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Railway Inquiry Number 117: Pakistan Railways Helplines and RABTA

Pakistan Railways inquiry number is 117. Official e-ticketing complaint line, minister's complaint cell, railway police number, RABTA online booking, refund rules and how to find s

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Main Pakistan Railways contact numbers

These numbers are taken from Pakistan Railways' own website and its RABTA ticketing site.

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How 117 works

117 is a short code. Dial it from a mobile or landline without any city code.

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Station inquiry numbers (Lahore, Gujranwala, Pattoki and others)

Many people search for the direct numbers of stations such as Lahore, Gujranwala or Pattoki. Pakistan Railways keeps an official telephone directory on its Contact Us page.

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Book tickets online with RABTA

RABTA is Pakistan Railways' official ticketing system. The pakrail.gov.pk website links to it as "RABTA E-Ticket".

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Ticket refunds

The refund policy on pakrail.gov.pk (for computerised paper tickets) sets these deductions: When you cancelRefund More than 48 hours before departure90% 24 to 48 hours before departure80% Within 24 hours before depart...

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How to complain

On the train: tell the conductor guard. For food in the dining car, ask the guard in charge for the complaint book.

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Travel tips from Pakistan Railways

Buy your ticket from the booking window. A ticket issued by the checking staff on the train costs more.

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Frequently asked questions

What is the Pakistan Railways inquiry number? Dial 117.

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